Standard practice requires a deposit of £1,000 to be placed in order to secure a surgery date of your choosing. Until such time as the deposit sum is placed, your desired booking date will remain available to other clients.
The deposit is non refundable and this policy has been introduced to guard against patients withdrawing at the last minute. Any surgery incurs advanced costs on our side, and it is for this reason that this policy is in place. Cancellations caused due to emergency or illness will be assessed on an individual basis and in such instances, we always endeavour to be as flexible as possible in terms of rescheduling an alternative surgery date. Equally, postponements caused by unforeseen events will also be assessed on a case by case basis. In all other instances, if you request cancellation of your booking, your deposit will be retained.
Once the deposit has been placed, a receipt will be sent to you via email to confirm your deposit payment.
If you wish to settle your balance amount by card, payment will be processed at the clinic on the morning of your procedure. You can alternatively pay in cash on your procedure day or make a bank transfer prior to your procedure.
If it is the case that you are covering the balance amount with a finance agreement, the successful application is submitted to Hitachi Capital to ensure that the first installment gets deducted from your nominated account around one month to the day after your procedure. While the first installment is fixed, you are able to amend subsequent repayments by contacting Hitachi Capital directly.
Vinci Hair Clinic reserves the right to amend surgery dates. Such changes are rare and are undertaken in the client’s best interest and safety. In the unlikely event of a surgery date amendment, the deposit sum and other payments will be transferred to the next available date.